Kindle Customer Support, A Good Customer Experience – James Meléndez / Jaime Patricio Meléndez

My Kindle 2 stopped working yesterday while I was reading the Sunday NY Times.  I was turning the page and it froze and it looked like it would not turn on again. I thought I had rebooted correctly and I had not.

I called Amazon’s customer service and they provided quick and very professional customer assistance.  It’s one thing to have a good product but the product is only as good as it’s service.  I really like Apple’s customer service and the genius bar.  I am hoping that my good experience with Kindle continues as I have had with Apple.

© 2009 James Meléndez / Jaime Patricio Meléndez – All Rights Reserved James Meléndez / Jaime Patricio Meléndez

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